Savings, simplicity, service. Those are our main focuses at Discovery Insurance Agency. David, Hector, and crew have been helping clients with their insurance needs since 2009, and have been operating under the name Discovery Insurance Agency since 2014. The agents and staff possess over 40 years combined experience. For clients’ convenience, we have satellite offices in Davenport and Orlando.
Our agents are dedicated to their local communities. Marlene is very active in her church in Celebration, and owners David and Hector live and are active in the Winter Haven, FL community. David, agency owner, has been a Florida resident his whole life, and his family has been a part of the Winter Haven community for over 100 years. Discovery Insurance Agency has clients all over the region, from Winter Haven to Orlando.
We work with excellent insurance carriers, including Nationwide Insurance, Auto Owners Insurance, Tower Hill Insurance, Olympus, American Strategic/Ark Royal, Safeco, and more. Our main goal is to listen to our customers and provide them exactly what they need, from homeowners insurance to commercial auto and general liability. When customers call, we answer the phones with smiles on our faces, and clients can hear that when we speak. We take detailed notes and make policy updates, provide quotes, or set up consultations, based on agent recommendations.
In addition to the insurance essentials—home, auto, business, and life—our agents offer specialized knowledge for several niche products. We insure multiple clients in the restaurant, contractor, tow truck, and auto garage and auto dealer industries, and as a result, our agents are very experienced in providing insurance for the products most relevant to Orlando area residents. We also specialize in providing insurance for short term rentals (including rental insurance and dwelling insurance) and in providing insurance for investment properties.
Clients say we provide prompt service and that we are friendly, caring, and treat them like family. We provide a variety of choices for insurance providers and are great with handling claims—we’ll work as your advocate and make sure you’re taken care of quickly and efficiently.
We take the time to explain complicated insurance topics in a simple manner. Every renewal we review clients’ policies and make sure they are getting the best rates and also maintaining the coverage they need. And we take renewals seriously! At a renewal, Marlene secured significant savings on a client’s auto policy just by simply re-quoting them with all of our markets. We take pride in our ability to provide this level of customer service—we treat you like a lifetime client, and we hope you become one.